Business Name: Kimberley Quasney-Bober, Affiliate of Academy Travel, Diamond Earmarked Company—specializing in Disney Destinations
Address: 2762 E 700 N, Lake Village, IN 46349
Owner: Kimberley Quasney-Bober
Opening Date: October, 2017
What does this Business Do?
I am a travel consultant specializing in Disney Destinations which include: Disneyland, Disneyworld, Disney Cruise Line and Adventures by Disney. I also do Universal Packages. I help clients book travel packages, tickets, reserve dining reservations, and Fastpass+. All this is done for 100% free to my clients. I am up at 6 a.m. trying to get those hard to get dining reservations and Fastpass+ while you are sleeping in. I also monitor daily to see if sales come up and then modify the reservation so my clients would get a better deal. I try to get the best deal for my clients.
How many employees do you have?
What is the best thing about being located in Lake Village?
I am a home based business. Everything is done through personal contact with meetings and emails.
What is the biggest challenge?
My biggest challenge is having people believe that all of my services are 100% free. People think there are hidden costs—which there are not. My quotes are the same price as if you were going to Disney’s website—but, when you book Disney through my travel company, you get so much more by having me help you do all the planning and reservations.
When is your busiest time of the year?
The busiest time of the year is when new sales come out. Disney just announced that Star Wars Land will be opening May 31st at Disneyland and August 29th at Disney World. Star War Fans are really excited to go.
What is the most popular thing you sell/service you provide?
The most popular thing I sell is a complete Disney Package that includes a dining plan.
What is a less popular item/service you would recommend?
The least popular item I sell is just a one-day ticket.
What is the thing you most like to do as part of your business?
The thing I like most about my business is sitting down with a new client and talking to them about the whole Disney experience—Disney is a major passion of mine. I have been on 24 Disney Destinations and I feel that I have a lot of knowledge from my experiences that I can impart on my new clients. I like to tell clients about my experiences and the various resorts I stayed at, the dinning reservations and meals that I had, and all the rides that I went on. I then listen to them and we make a plan on what kind of resort they want to stay at, what kind of rides they like from thrill rides like “Tower of Terror” to “It’s a Small World” or character experiences. Each family is different and I like to get to know them then give them advice from there.
What is the best thing about owning your own business?
Best thing is being my own boss. I am a full-time P.E. teacher in Tri-Creek and do this business almost full time too.
What is the biggest misconception about your business?
As stated above, in the biggest challenge of my business, the biggest misconception of my business is that clients don’t believe that my services are 100% free. People think there are hidden costs—which there are NOT. My quotes are the same price as if you were going to Disney’s website—but, when you book Disney through my travel company, you get a personalized trip by having me help you do all the planning and reservations
How would you describe your business philosophy?
My business philosophy is to treat each client’s trip as it is my own. I want to make sure I get my client the best bang for their buck and have the most magical experience ever. I want them to come away from that vacation saying “I need to go back to Disney”
When it comes time to retire is there a family member who will be taking over for you?
Hopefully someone in my family would like to take over for me when I retire, but I think that will be a long time from now because I truly love doing this.
How has your business changed over time?
At the beginning of my business, most of my clients were family and friends. Now most of my clients are from referrals, Facebook, and parents of students at school.
What advice would you give someone thinking about starting a business?
Starting a business is not an easy thing. You need to do something that you are extremely passionate about. When you are doing something you love to do, you don’t work a day in your life. You just have fun doing it.